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Customers are the lifeblood of your business

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By Pat Wallace

Customers are the lifeblood of business, whether it is retail, service or manufacturing.  There are some ideas you might consider when thinking of your business and how you and your staff relate to your customers.

1. Learn

Learn all you can-about individual customers, industry trends, our company’s products or services, policies, and procedures - anything that can help you identify your customers’ needs and how your business can meet them.

2. Analyze


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The Henry County Local | circulation@hclocal.com | 502-845-2858
18 South Penn, Eminence, KY 40019
Office Hours are 8:00 a.m. to 4:30 p.m., Monday through Friday