By Jon Parks
Did you see the video of the airline that set up a kiosk for their boarding passengers, and asked them what they wanted for Christmas? The airline took note and then ran out to buy those gifts: everything from socks and underwear to big screen televisions. When the passengers arrived at their designation, presents with their names came out on the carousel as they were waiting for their baggage. The airline gave them what they had asked for.
As I look back on my favorite Christmas memories, I have discovered something.
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