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Today's Opinions

  • Customers are the lifeblood of your business

    Customers are the lifeblood of business, whether it is retail, service or manufacturing.  There are some ideas you might consider when thinking of your business and how you and your staff relate to your customers.

    1. Learn

    Learn all you can-about individual customers, industry trends, our company’s products or services, policies, and procedures - anything that can help you identify your customers’ needs and how your business can meet them.

    2. Analyze

  • Our future under the health care law

    When the health care law was passed, the Democrats cleverly front-loaded some of the goodies, but left the most troubling mandates and requirements to be implemented at a later date.  When the Obama administration recently released its contraception mandate, we all got a glimpse of what is coming from Washington as the health care law is implemented.

  • Tribute for Green is past due

    Does anyone remember Jim Green? Eminence High School Hall of Fame, Kentucky High School Hall of Fame, first black athlete to graduate from the University of Kentucky, internationally recognized athlete.

    I know he put Eminence on the map and probably Henry County also. I can’t think of anyone else in Henry County who has had these kinds of accomplishments.

  • Take the plunge for Special Olympics

    On Saturday, Feb. 25, a team led by Henry County Attorney Virginia Lee Harrod will be taking the Polar Bear Plunge in the Ohio River to support and raise money for the Special Olympics.

    Participants include Henry County legal defense attorneys, judges and troopers and staff of Kentucky State Police, Post 5.

  • When a receipt is more than a receipt

    File those Receipts

    When we bought our home in 1992, we installed ceiling fans in every room. I know decorators hate them, but who cares what they think? Anyway, in 2008, my Mom reached up and pulled the chain on the fan in her bedroom and kaboom! It shorted out and burst into a ball of fire.

    Thankfully, my husband was home and he was able to disconnect it and save the night without anyone getting hurt or the house burning down.

  • Confessions of a rebate addict

    Oh, how I love to get paid to shop! I adore getting checks in the mail for things I normally buy. There’s just something about it that makes me smile. I’ve gotten hundreds of dollars back from rebating in the form of checks and gift cards. Want examples? Here are a few:

  • Will you be your neighbor’s neighbor?

    After years of bouncing from one dead-end job to another, George finally landed the one for which he was created. Some of his friends didn’t think the job was so great, but George did.

    He liked the work. He got along with his co-workers, he had a good relationship with his supervisor, and the company’s clients liked him. Plus, the salary, while not great, paid the bills. George was a good employee. He gave a full day’s work for his pay, and he was willing when necessary to stay past quitting time or to come in early.

  • Coupon basics from the Goddess

    I digressed a bit last week with a lesson about online shopping. Hope you didn’t mind too much. Today, we’re back to coupons and I’m going to give you the basics.

    There is a difference between a purchase and a transaction. Each individual item is one purchase. All of your items together make up a transaction. Seems rudimentary, I know, but some cashiers need to be educated on this point.